Orders shipped outside of Australia may be subjected to taxes, customs duties and other fees by the destination country. The recipient is responsible for these fees. If the purchaser refuses a shipment, they are responsible for any import fees incurred, the cost of returning the shipment, and the original shipping charges. 

Double J Quarter Horses is not responsible for the return of shipments or reimbursement of lost packages or damaged products. Items sent via Australia Post are not automatically covered for loss or damage.

Please note that shipment time is not guaranteed by Double J Quarter Horses or Australia Post. Double J Quarter Horses is not responsible for an order once it is in the Australia Post system.

For any queries about our products, shipping, or your order please contact us via the form below.

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